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Exciting Changes for Shannon on Demand

Exciting Changes for Shannon on Demand

We are excited to announce some big changes for our Shannon On Demand service.

Shannon On Demand makes it easy for you to talk to a health care provider for minor medical needs through a virtual visit in the comfort of your home or office or on the go. You can visit with a provider face to face via your mobile device or computer.

Now, all On Demand care will be provided exclusively by Shannon providers—care from local providers you trust.

Our providers will use our Shannon Virtual Care system, so you no longer need to use the On Demand app. Instead, simply call us at 325.747.4848 to start your visit.

How it Works

Our On Demand representatives are available 24/7 by calling 325.747.4848. We will register you over the phone and collect your health insurance and billing info. We will also collect your insurance co-pay. Visits are $59 without insurance. You will then be placed in our virtual waiting room.

Once your provider is ready to see you, we'll send you a link via text or email to access your video visit using your mobile device or computer. Once you click the link, you can start your visit and start getting treatment.

All of your visit info will be available in your Shannon MyChart account.

Shannon On Demand is available anywhere in Texas, so you can still use us on the go.

If you should need a prescription after your visit, we also offer the ability to have your prescription delivered to you from Shannon Pharmacy or Medical Arts Pharmacy for just a $3 fee. All you have to do is designate either of these as your preferred pharmacy during your On Demand visit. Delivery is available from 9 a.m. to 6 p.m., Monday through Friday.

What Conditions Can Be Treated?

  • Bronchitis
  • Cough
  • Sinus infection
  • Sore throat
  • Urinary tract infection
  • Vomiting
  • Diarrhea
  • Fever
  • Pinkeye
  • Flu
  • Sprains and strains
  • Cold
  • Respiratory infection
  • Headache

Get Started Today!

Visit to see your provider from the comfort of your home.