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Meet Moxi!

Shannon has partnered with Diligent Robotics to bring in new technology to support the work of our nurses and clinical teams. Moxi, a point-to-point delivery robot, helps clinical staff spend less time doing everyday tasks that take them away from the units so they can spend more time providing care to their patients.

According to research studies, approximately 30 percent of nurses’ time during their shifts is spent running items to and from their departments. As an extension to the tube system already being utilized, Moxi was implemented to take some of that work load off nursing staff by running the errands for them. Moxi securely transports and retrieves items such as mediations, supplies and equipment.

Currently, Shannon has two Moxi units in service at the Downtown Campus. These units are in service 24/7 and only need to charge two hours per day. The robots will not interact with patients or visitors, but will simply help retrieve and deliver items to staff upon request.

Moxi is capable of going to any patient unit within the hospital. It can also travel to Central Supply, Inpatient Pharmacy and the Lab. The robot is not allowed in patient rooms and is unable to travel outside the building.

The sensors and cameras on Moxi enable it to navigate around walls, objects and people. It is programmed to move slower in high traffic areas. In the event of an emergency, Moxi has a red button at its base that can be pushed, which allows the robot to be moved around so it can be pushed out of the way.

The goal of implementing Moxi is to be able to cut 50 percent of tasks nurses are currently doing that take them off the unit. Assisting nursing staff this way will also help patients have a better experience while in the hospital.

The Moxi robots are utilized on a subscription-type basis and are paid on a “per task” basis. This allows for continual updates to the robots as they are developed. Shannon is one of the first hospitals to implement a Moxi robot into their health system.

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