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Community Health Needs Assessment

Shannon Medical Center completed a comprehensive Community Health Needs Assessment (CHNA) in July 2016. The CHNA report involved a year-long study to highlight the more prevalent health needs of residents within the Shannon service area.

The report incorporates components of primary data collection and secondary data analyses, which focus on the health and social needs of those living in Tom Green County and the surrounding area. Direct input included online and paper surveys and targeted interviews with experts in public health and key stakeholders to ensure the most vulnerable and disparate populations were represented. Those who contributed to these assessments included healthcare consumers, healthcare professionals, community leaders, county and city officials, educators and others.

"Since Shannon began in 1932, we've focused on providing exceptional healthcare resources to our family, friends and neighbors throughout this region," said Bryan Horner, CEO of Shannon Medical Center. "Last year, Shannon provided almost $61 million in charity care and another $8.6 million in other benefit to our community. This needs assessment helps us understand our community's needs, so we can continue to be responsive and further develop programs and services to best serve this area."

Some of the most prevalent health needs identified in the study include:

  • Lack of primary care physicians.
  • Prevalence of chronic disease including heart disease, cancer, diabetes, high blood pressure and chronic lower respiratory disease.
  • Preventive care and management of chronic diseases.
  • Lack of health knowledge.
  • Stroke.
  • Lack of mental health services.
  • Adult obesity.
  • Physical inactivity.
  • Limited access to healthy foods and poor nutrition.
  • Adult smoking.
  • Aging problems.

In response to the findings, Shannon Medical Center created an Implementation Strategy Plan that focuses on the three priority health areas identified in the study: healthy living, prevention and disease management, and education and awareness of health resources.

The plan outlines three goals with objectives to address priority areas:

  • Increasing health knowledge within the community.
  • Collaborating to improve access to care.
  • Promoting patient and community education to improve self management of chronic disease.

Planned objectives and strategies for meeting these goals during the next year include expanding access to primary and non-emergent care, providing patient and community education opportunities to increase awareness and knowledge, collaborating with community partners to reduce hospital read missions and emergency visits and improve health outcomes, collaborating with healthcare providers to enhance prevention and chronic disease management, and participating in health events and activities to encourage and support healthy lifestyle behaviors. The Implementation Strategy Plan objectives and strategies will be reviewed and updated annually.

"The implementation plan outlines our plans for the next year and also includes current resources and programs of the hospital," said Horner. "Our goal is to develop strategies for long-term solutions and resources to achieve the greatest impact for those in our service area. We are thankful to all of the organizations and individuals who assisted in providing input for this survey and look forward to collaborations as we carry out this plan."

Conducting a CHNA is a requirement of the Affordable Care Act for charitable, 501(c)3 hospitals at least once every three years. The last comprehensive health needs assessment for this region was completed in 2003 by the United Way of the Concho Valley.

An entire copy of the 2016 CHNA and Implementation Strategy are available to download on this page.

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