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Community Health Needs Assessment

Shannon Medical Center completed a comprehensive Community Health Needs Assessment (CHNA) in September 2019. The CHNA report involved a year-long study to highlight the more prevalent health needs of residents within Tom Green County.

The report incorporates components of primary data collection and secondary data analyses, which focus on the health and social needs of those living in Tom Green County. Direct input included online surveys, and targeted interviews with key stakeholders to ensure the most vulnerable and disparate populations were represented. Those who contributed to these assessments included healthcare consumers, healthcare professionals, community leaders, county and city officials, educators and others.

Since Shannon began in 1932, we've focused on providing exceptional healthcare resources to our family, friends and neighbors throughout this region. This needs assessment helps us understand our community's needs, so we can continue to be responsive and further develop programs and services to best serve this area.

Some of the most prevalent health needs identified in the study include:

  • Adult Obesity
  • Lack of Health Knowledge/Education
  • Lack of Mental Health Providers
  • Shortage of Primary Care Physicians
  • Healthy Behaviors/ Lifestyle

In response to the findings, Shannon Medical Center created an Implementation Strategy Plan that focuses on the four priority health areas identified in the study: improve access to care, healthy behaviors and lifestyle, adult obesity, and health education and knowledge.

Planned objectives and strategies for meeting these goals during the next year include expanding access to primary and non-emergent care, providing patient and community education opportunities to increase awareness and knowledge, collaborating with community partners to reduce hospital readmissions and emergency visits and improve health outcomes, collaborating with healthcare providers to enhance prevention and chronic disease management, and participating in health events and activities to encourage and support healthy lifestyle behaviors. The Implementation Strategy Plan objectives and strategies will be reviewed and updated annually.

Conducting a CHNA is a requirement of the Affordable Care Act for charitable, 501(c)3 hospitals at least once every three years.

An entire copy of the 2019 CHNA and Implementation Strategy are available to download on this page.

We value your input on Shannon's Community Health Needs Assessment and Implementation Strategy. Please send your comments or questions to

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