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Shannon Nurse Triage Hotline

Call 325.747.5365

Available 24/7 for your healthcare questions

The Shannon Nurse Triage Hotline is a free service that provides callers with medical advice from a Registered Nurse 24 hours a day, 7 days a week. All of the Nurses are Registered Nurses at Shannon and can help callers by:

  • answering medical questions
  • providing medical advice
  • directing callers to the most appropriate healthcare option
  • providing information on healthcare resources in the community and services available at Shannon

If a caller has symptoms and is unsure if their need is emergent, the Nurse can provide them guidance on what to do next and if they should be seen in the Emergency Department, Urgent Care Clinic or by their Primary Care Provider. If the caller needs to see a primary care provider and does not have one, the nurse can also help facilitate connecting them with a PCP.

Call our free Nurse Triage Hotline at 325.747.5365

Remember, if you or your child is experiencing a life-threatening situation, you should call 911 or go to a hospital emergency department right away.