Community Health Needs Assessment

Shannon Medical Center completed a comprehensive Community Health Needs Assessment (CHNA) in September 2025. The CHNA report involved a year-long study to highlight the more prevalent health needs of residents within Tom Green County.

The report incorporates components of primary data collection and secondary data analyses, which focus on the health and social needs of those living in Tom Green County. Direct input included online surveys, and targeted interviews with key stakeholders to ensure the most vulnerable and disparate populations were represented. Those who contributed to these assessments included healthcare consumers, healthcare professionals, community leaders, county and city officials, educators and others.

Since Shannon began in 1932, we've focused on providing exceptional healthcare resources to our family, friends and neighbors throughout this region. This needs assessment helps us understand our community's needs, so we can continue to be responsive and further develop programs and services to best serve this area.

Some of the most prevalent health needs identified in the study include:

High Cost of Health Care (uninsured population)
Shortage of Primary Care Physicians
Aging Population/Elder Care
Adult Obesity
Lack of Health Knowledge/Education

In response to the findings, Shannon Medical Center created an Implementation Strategy Plan that focuses on priority health areas identified in the study: 1) Improve Access to Care; 2) Aging Population/Elder Care; and 3) Healthy Living and Adult Obesity.

As a result of the identified priority areas, the following goals and strategies are planned to be implemented in the community over the next three years:

Expand access to primary and specialty care.
Provide financial assistance to qualifying patients who are uninsured or underinsured and unable to pay some or all of their medical expenses.
Prepare resident physicians, clinical staff and regional partners to address access barriers through culturally competent, community-informed care.
Enhance care coordination for older adults.
Increase social and wellness engagement for older adults.
Promote healthy lifestyles and reduce the prevalence of obesity-related chronic diseases.

Conducting a CHNA is a requirement of the Affordable Care Act for charitable, 501(c)3 hospitals at least once every three years.

An entire copy of the 2025 CHNA and Implementation Strategy are available to download on this page.

Prior years CHNA and Implementation Strategy documents are available below:

We value your input on Shannon's Community Health Needs Assessment and Implementation Strategy. Please send your comments or questions to Health&Wellness@shannonhealth.org