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Request Medical Records

Request Medical Records & Radiology Images

At Shannon we are focused on keeping your healthcare information confidential. Information will not be released without the patient's written consent, except as required by law. If you'd like a copy of your medical records or radiology images, please click here to download and complete your Medical Record Authorization Form.

Forms should be emailed to ROIRequests@shannonhealth.org along with a valid picture ID (required) or mailed to the following address:

Shannon Health System
Attn: HIM/Release of Information
120 E. Harris Avenue
San Angelo, Texas 76903
325-657-5198

Fees: The Texas Legislature sets the fees of our hospital charges for copies of medical records. This is found in S241.154(e) of the Health and Safety Code. These charges are reviewed and updated annually based on the price index as published by the Bureau of Labor Statistics of the United States Department of Labor. Patients requesting copies of their records may receive the first 200 pages through MyChart, Shannon's Patient Portal, at no charge.

Shot Records for adults can be accessed through MyChart.
Email ROIRequests@shannonhealth.org to request copies of your child's record which can be sent through MyChart at no charge.
The Document Center of MyChart also allows for patients to view visit summaries, Advanced Directives and Shot Records without having to contact Medical Records. Find out more about MyChart, Shannon's Patient Portal, here!

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